Frequently Asked Questions
Everything you need to know about our premium linens and shipping policies.
Why are your prices so much lower than department stores?
At Overstock Sheets, we source high-quality bedding directly from manufacturers' overstock and end-of-season production runs. This allows us to offer premium thread counts and luxury materials at a fraction of the traditional retail price.
What is included in a standard sheet set?
Most of our sheet sets include one flat sheet, one fitted sheet with deep pockets, and two pillowcases (one pillowcase for Twin/Twin XL sizes). Please check the specific product description for individual set details.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy if I'm not satisfied?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unwashed and unused items in their original packaging for a full refund or exchange.
Do your fitted sheets fit deep mattresses?
Yes, the majority of our fitted sheets are designed with deep pockets that accommodate mattresses up to 16-18 inches thick, featuring all-around elastic for a secure fit.
How should I care for my new sheets?
To maintain the longevity of your linens, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid using bleach or fabric softeners that can break down the fibers.